CoesterVMS Hires Veteran Robert Chasteen as new SVP of Operations

06/28/2012 (press release: [email protected]) // Warren Lutz

CoesterVMS, a nationwide provider of appraisal management services and technology, has appointed industry veteran Robert T. Chasteen as the company’s new senior vice president of operations. Chasteen, who has over 20 years of experience and a strong track record of increasing loan production, elevating efficiency, reducing costs, ensuring compliance and optimizing cycle times, was hired as part of Coester’s plan to aggressively grow its market position as a leading appraisal management company and mortgage technology innovator.

“With Coester’s superior offerings, there is a lot of growth potential which has yet to be tapped,” said Chasteen. “I’m so glad to be part of a company that understands the role of policy and operations in achieving strong growth, and am confident that we will double production in the next few months.”

As senior vice president of operations, Chasteen is charged with ensuring the highest performance and customer service levels across all of the company’s departments. He is also responsible for implementing and enforcing company-wide policies for customer care. Customer service has played a huge role in Coester’s 40+ year longevity and exponential growth. Established in 1970 as a one-man appraisal business, CoesterVMS is now a well-respected nationwide appraisal provider. “Rob’s focus on customer service is a key part of our strategy for not only growing the business, but also strengthening the commitment and loyalty we have with our existing client base,” said Brian Coester, CEO of CoesterVMS. “A lot of our clients are very excited to know that as good as our service levels are now, with Rob onboard, they’re going to get even better.”

“Access National is known for the best customer service in the industry and we expect the same level of service from the companies we work with,” said Brett McLaughlin, senior loan officer with Reston, Virginia-based Access National Mortgage. “One of the reasons we work with CoesterVMS is because we can feel confident about the level of service they extend to our customers. We appreciate that Coester is taking steps to protect and enhance their service levels as they grow and expand the company. Like Access National, Coester VMS believes in retaining and taking care of existing customers just as much as securing new ones.”

Prior to working with Coester, Chasteen was production manager at First Choice Bank, where he had direct responsibility for the company’s loan production and compliance. His previous positions include managerial and executive positions for Maverick Residential Mortgage, Synergy Mortgage Corporation, WMC Mortgage Corporation and Infinity Funding Corporation.

“The appraisal industry is exploding with opportunity and we are perfectly positioned to capitalize on that,” said Coester. “With our Cloud Control appraisal technology, we have capabilities that extend far beyond our competition. We’ve got superior appraisals and superior technology, and Rob is going to ensure we have superior infrastructure to support the growth we plan to see in the coming year and 2013.”

About CoesterVMS:

CoesterVMS is a nationwide provider of valuation management technology and services. In 2012, the company launched Cloud Control, the industry’s most customizable web-based valuation management technology and the first solution of its kind built on the award-winning platform of SalesForce.com. The company also offers valuation management services nationwide and specializes in providing high quality appraisal reports that comply with all industry guidelines and regulations. Headquartered in Rockville, Maryland, CoesterVMS was founded in 1970 as a local appraisal company and has since grown to a formidable nationwide force in the appraisal management segment. For more information please visit CoesterVMS online at www.CoesterVMS.com.

PRESS CONTACTS

Jeri Yoshida

Strategic Vantage Marketing & Public Relations

(310) 396-8813

[email protected]

Warren Lutz

Strategic Vantage Marketing & Public Relations

(925) 270-3941

[email protected]

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