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FRISCO, Texas, March 23, 2022 /PRNewswire/ — MTX Group (MTX), a global technology consulting firm, officially launched MTX 988 Crisis SafeResponse (SafeResponse), enabling public sector agencies to assist individuals facing mental health issues to receive the immediate help they need. Beginning July 2022, 988 is the official national hotline number for suicide prevention. The sole designation aims to ensure anyone in need always has someone to talk to, someone to respond and a place to go.
MTX Group launches 988 Crisis SafeResponse enabling agencies to assist those facing mental health issues.
SafeResponse supports individuals in crisis by improving communications between community members and mental health providers, connecting call center operators, outpatient clinics, mental health facilities, police services, social services and more. Offering a flexible, scalable, 24/7 call center to ensure dispatch of appropriate professionals, SafeResponse provides deeper insights, increased capacity, geolocation features, seamless billing, linkage to care, wraparound services, including bed availability in short-term residential stabilization units and inpatient/outpatient care.
“SafeResponse is unique in its ability to directly connect those experiencing mental health crises to experienced professionals who can provide the care and support they need,” MTX Senior Vice President of Health, Life Sciences & Human Services Namrata Kumar said. “Our goal is to enable a seamless experience and mitigate the volume of calls so that agencies feel empowered by the 988 hotline to meet the mental health needs of their communities.”
Features:
Someone to Talk to
● Provide flexible volumes and surge support through crisis call center staffing
● Access with multichannel communications including call, chat, email and text
● Promote community awareness of the 988 hotline
Someone to Respond
● Connect in real-time with GPS-enabled mobile teams
● …
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